Manager, Legal Operations and Initiatives
Manager, Legal Operations and Initiatives at AF - Group — Lansing, Michigan, United States
- Company: AF - Group
- Location: Lansing, Michigan, United States
- Employment type: FULL_TIME
- Salary: USD 850–190000 / year
- Posted: 2026-06-17
About this role
SUMMARY
Manage the legal department support staff and operations of the department, including workflow processes, and all associated technology, and management of departmental vendor relationships.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned
.Plans, directs, manages and evaluates the day-to-day operations and production of OG
CSupport staff
.Facilitate departmental software needs, system changes and training, including matter management software, panel counsel billing system, among other
sOversee handling of all incoming mail for litigated matter
sResponsible for oversight of all electronic and other court filings and service of documents as needed in various jurisdictional filings
.Oversee handling of all incoming mail for litigated claims across multiple brands
.Reporting and report preparatio
nManage, draft and maintain claim litigation workflows and processes, including various electronic filing interface
sEmploy excellent verbal and written communication to develop and maintain strong workin
grelationships with internal (other units within enterprise) and external customers (law firms
,agencies
)Develop and implement procedures and measurements to ensure customer service levels are met
.
EDUCATION AND EXPERIENC
E Relevant combination of education and experience may be considered in lieu of degre
e.5 years of experien
ce1 year of leadership experien
ceBachelors degr
eePMP Certification preferred, not require
d.
QUALIFICATI
ONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functio
ns.
OTHER SKILLS AND ABILIT
IES Excellent oral and written communication ski
lls.Excellent presentation and facilitation ski
lls.Demonstrated leadership and project management abilit
ies.Ability to make competent, independent decisi
ons.Ability and proficiency in the use of computers and Company standard software specific to posit
ion.Knowledge of team building and employee motivation theories with the ability to manage employee te
ams.Ability to interact with others to build consensus and get decisions implemen
ted.Knowledge of other functional areas; understand impact on Litigation funct
ionsAbility to effectively present budgetary and/or cost information and respond to questions as appropri
ate.Ability to establish workflow, manages multiple projects and meet necessary deadli
nes.Ability to perform other assignments at locations outside the off
ice.Familiar with laws, regulations, and compliance requirements related to insurance, as neces
sary
SUPERVISORY RESPONSIBILI
TIES Directly supervises a varied number of employees in the designated department(s). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving prob
lems.
ADDITIONAL INFORM
ATION The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description does not constitute a contract for emplo
yment.
We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a co
ntract.
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