AV Technician (CRS)
AV Technician (CRS) at Computer World Services — Washington, DC, US
- Company: Computer World Services
- Location: Washington, DC, US
- Employment type: Full-time
- Salary: $59,000–$70,000 a year
- Posted: 2025-12-23
About this role
Job Description
The A/V Technician (Customer Service Specialist II) provides technical support with a specialized focus on Audio/Visual (A/V) event services for the Library of Congress. This role supports end users both remotely and on-site while also delivering full-lifecycle A/V support, including setup, configuration, operation, troubleshooting, transportation, and breakdown of A/V equipment for events across Library and Capitol campus locations. The technician resolves incidents beyond the scope of entry-level staff, provides functional guidance to junior personnel, and ensures high-quality, reliable A/V and IT support in accordance with established service levels.
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