AV Technician (CRS)

AV Technician (CRS) at Computer World Services — Washington, DC, US

  • Company: Computer World Services
  • Location: Washington, DC, US
  • Employment type: Full-time
  • Salary: $59,000–$70,000 a year
  • Posted: 2025-12-23

About this role

Job Description
The A/V Technician (Customer Service Specialist II) provides technical support with a specialized focus on Audio/Visual (A/V) event services for the Library of Congress. This role supports end users both remotely and on-site while also delivering full-lifecycle A/V support, including setup, configuration, operation, troubleshooting, transportation, and breakdown of A/V equipment for events across Library and Capitol campus locations. The technician resolves incidents beyond the scope of entry-level staff, provides functional guidance to junior personnel, and ensures high-quality, reliable A/V and IT support in accordance with established service levels.

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