Business Support Analyst (CIC)

Business Support Analyst (CIC) at Prominent Edge — Gaithersburg, MD, US

  • Company: Prominent Edge
  • Location: Gaithersburg, MD, US
  • Employment type: Full-time
  • Salary: $56,000–$58,000 a year
  • Posted: 2025-03-27

About this role

We are looking for a Business Support Analyst with financial application knowledge for Tier I Help Desk in Gaithersburg, MD to join our team at Prominent Edge. We are a small, stable, growing company that believes in doing things right. This role serves as the customer-facing, single point to assist end users of all skill levels over the phone, in person, or by using other assistance technologies to address a wide variety of questions concerning financial and administrative applications as well as to follow up to ensure customer satisfaction.

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