Conversational AI Chat Bot Developer, Cognigy
Conversational AI Chat Bot Developer, Cognigy at TTEC Digital — Remote
- Company: TTEC Digital
- Location: Remote
- Employment type: Full-time
- Salary: $140,000–$160,000 a year
- Posted: 2025-09-11
About this role
Remote position open to candidates located in the United States.
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
The AI Developer is responsible for the development, testing and delivery of the NICE Cognigy software platform. This is a hands-on, technical role for individuals skilled in technical development experience. You will be tasked to implement the NICE Proactive AI Agent, Omilia and Cognigy software. Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems will be beneficial. Key responsibilities include the development of the NICE Proactive AI product and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment.
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