Customer Success Manager, Independent

Customer Success Manager, Independent at PetDesk — Remote

  • Company: PetDesk
  • Location: Remote
  • Employment type: Full-time
  • Salary: $26–$28 an hour
  • Posted: 2026-03-12

About this role

Remote position open to candidates located in the United States.

About the role:
Independent Customer Success Managers focus primarily on individual veterinary practices, managing a portfolio of 400+ accounts and building strong relationships with practice managers and owners. They use a mix of personalized and scaled engagement to drive adoption, address customer needs, and identify opportunities for retention and growth. This role is well-suited for someone who excels at managing a high volume of individual customer relationships while using data and targeted communication to deliver consistent value at scale.

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