Healthcare Operations Associate - Full Time
Healthcare Operations Associate - Full Time at Delfino AI — Remote
- Company: Delfino AI
- Location: Remote
- Employment type: FULL_TIME
- Salary: USD 17–19 / year
- Posted: 2026-07-17
About this role
We are an early stage, Y Combinator-backed health tech start-up that uses generative AI to help automate the calls that providers' offices make to payors. We are looking for a Healthcare Operations Associate to join our small team on a full time basis. Join us as we help improve healthcare efficiency.
You’ll work directly with the two founders to shape the direction of the start-up company. Our founders are graduates of Stanford, MIT and Harvard Business School and hold a PhD and PharmD.
What You’ll Do
Assist our generative AI-powered platform in making calls to payors
Check call outputs for accuracy and completeness
Check call recordings for quality
Help train our AI technology by providing feedback and recommendations
Take an entrepreneurial mentality to identify new opportunities
Have a front row seat to a fast growing, early stage Y Combinator company
About You
You have previous experience in insurance benefits verification, prior authorization and/or medical billing
You have worked in healthcare for 2+ years
You can execute a high volume of tasks with extreme accuracy, while balancing for speed
You have strong communication skills
You have strong attention to detail
You can problem solve and provide recommendations for improvements
You love learning quickly and are excited to try out new technologies, including generative AI
You are excited about iterating quickly and solving complex problems in a rapidly changing environment of a small start-up
You thrive in the flexibility of a remote working environment
You enjoy building in a small, close-knit team with no bureaucracy
You are able to work in compliance with HIPAA regulations and safeguard personal information
You’re excited about the massive impact of improving healthcare efficiency
Preferred Qualifications
PREVIOUS EXPERIENCE IN INSURANCE BENEFITS VERIFICATION, PRIOR AUTHORIZATION AND/OR MEDICAL BILLING. Or, previous experience as pharmacy technician or other health insurance background.
1-2 years of customer service, sales, or call center experience
If you’re interested, message us with a short intro, including up to 100 words on why you think you would be a good fit; your previous experience in insurance benefits verification, prior authorization, and/or medical billing; and a resume. If you were referred by someone, please feel free to include their name.