Outreach Specialist, CACP
Outreach Specialist, CACP at Aledade — Remote
- Company: Aledade
- Location: Remote
- Employment type: Full-time
- Salary: $24.52 an hour
- Posted: 2026-09-15
About this role
Remote position open to candidates located in the United States.
The CACP Outreach Specialist is the first step in the patient journey and supports the Comprehensive Advance Care Planning (CACP) program through high-volume inbound and outbound outreach. The role primarily manages outbound scheduling and inbound inquiries; educates patients about CACP; addresses reluctance with empathy and professionalism; and schedules facilitation appointments. The specialist follows approved scripts, workflows, SOPs, job aids, privacy requirements, and quality standards while balancing patient-centered service with daily performance expectations.
We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home across US time zones.
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