Patient Access Services Lead; Full-time, Evening, MMMC
Patient Access Services Lead; Full-time, Evening, MMMC at Kaiser Permanente — Wailuku, HI, US
- Company: Kaiser Permanente
- Location: Wailuku, HI, US
- Employment type: Full-time
- Posted: 2026-07-09
About this role
Job Summary:
Under indirect supervision, performs variety of patient registration, telephone, reception, cashiering and clerical duties; implements, maintains and assumes responsibilities of patient registration, insurance verification, notification & authorizations, and scheduling- ensuring adequate staff is available for operations; trains, orients, and monitors assigned Patient Access Services Clerk personnel and/or new employees in all duties and functions; reviews, audits, and corrects for completeness, accuracy and adherence to applicable policies and procedures as well as provides to staff and supervisor; researches and resolves problems; prepares, organizes, and conducts presentations, meetings; coordinates, plans, and monitors distribution of workload; prepares and maintains work schedules and assignments; prepares and codes timecards for managers approval, as needed; reviews, analyzes, and validates reports and other information using decision-making skills; collaborates with Financial Counselors and other team members on issues requiring shared accountability and/or decision making.
Essential Responsibilities:
- Ensures that adequate staff is available for operations in all Patient Access Services (PAS) areas of responsibility.
- Responsible for overall admitting function of the facility/ clinic including but not limited to: registrations, insurance verification, etc.
- Prepares and maintains work schedules.
- Participates in training of personnel.
- Ensures registration data is complete and accurate.
- Participates in team meetings.
- Responsible for cash handling.
- Prepares various reports for financial teams, management and appropriate departments as needed.
- Prepares and codes timecards for each pay period for managers approval as needed.
- Performs other duties and accepts responsibility as assigned.
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