Performance Manager

Performance Manager at Met Opera — New York, NY, US

  • Company: Met Opera
  • Location: New York, NY, US
  • Employment type: Full-time
  • Salary: $60,000–$70,000 a year
  • Posted: 2026-07-21

About this role

The Performance Manager is responsible for front-of-house operations for open rehearsals, performances, and events at the Metropolitan Opera House. This role ensures a safe, welcoming, and high-quality guest experience while solving ticketing concerns, guest needs, and operational issues in real time. The Performance Manager supervises full-time, part-time, union, and non-union front-of-house staff and partners with House Management to maintain consistently high service standards across every event as well as coach and motivate team members to deliver excellent guest service.

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