Staff ServiceNow Platform Engineer
Staff ServiceNow Platform Engineer at Zoox — Foster City, CA, US
- Company: Zoox
- Location: Foster City, CA, US
- Employment type: Full-time
- Salary: $228,000–$273,000 a year
- Posted: 2026-07-15
About this role
Zoox is looking for a Staff ServiceNow Platform Engineer to own the long-term vision and strategic direction for our ServiceNow platform, while also staying hands-on enough to build, prototype, and directly evaluate the technical work delivered by others. Day-to-day operational support and steady-state ticket/config work will be delivered by a managed services partner, but this person is expected to roll up their sleeves on high-value, high-visibility, or novel work — new module rollouts, architecture proofs-of-concept, complex integrations — rather than hand everything to the vendor.
This role requires someone who has deep ServiceNow development experience and has grown into a strategic, vendor-facing leader — someone equally comfortable setting a multi-year platform vision with executive stakeholders, writing/reviewing flows and scripts themselves when it matters, and holding a managed services vendor and contractor team accountable to SLAs and outcomes.
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