Clinical Informatics Specialist
Clinical Informatics Specialist at United Health Services — Vestal, New York, US
- Company: United Health Services
- Location: Vestal, New York, US
- Employment type: OTHER
- Posted: 2026-06-19
About this role
Job Responsibilities:
•
Serves as a clinical expert, resource, and liaison between the IT team and clinical operations teams.
•
Meets with nursing preceptors and new clinical hires to promote comprehensive understanding and requirements for clinical documentation.
•
Provides initial at the elbow support for new UHS providers and nursing/clinical staff.
•
Assists with basic provider personalization (order favorites, view configuration, smart phrase development).
•
Participates as the clinical lead in technical dress rehearsals and go live support for nursing staff and/ providers.
•
Conducts clinical rounding in the inpatient setting for operational support on a routine and as needed basis.
•
Assists clinical end‐users with workflows to promote clinical efficiency, quality, user satisfaction, optimal revenue, and patient safety.
•
Identify technical/EMR issues. Collaborates with informatics team, IT, and/or Epic analysts for resolution. Submits Cherwell tickets as needed.
•
Participates in monitoring Epic clinical reports (including: Barcode Compliance Medication Administration, Open Encounters, Incomplete Blood Administration, Notes without charges, and Required Documentation). Participates with troubleshooting decreased compliance root cause(s) for possible resolutions and improvements.
•
Participates in improving clinical efficiencies through workflow assessments, monitoring and drill down of appropriate system reports.
•
Participates as a resource during regulatory visits as requested. Collaborates with IT, Epic analysts, and informatics team for problem‐solving non‐compliant clinical issues.
•
Participates in identifying IT/EMR root cause(s) and improvement plans for clinically related patient safety events.
•
Participates in IT technical and Epic application team/focus groups.
•
Participates in Epic application testing as a clinical expert for optimal workflows and regulatory compliance.
•
Evaluates current and emerging technologies as the clinical expert to ensure strategy implementation promotes viable cost, safety, and quality patient outcomes.
•
Participates in prioritizing planned Epic optimizations as a clinical expert.
•
Participates in operational workgroups/committees (including: advisories, quality/safety, clinical education, and emergency management).
•
Participates in new clinical device testing and implementation.
•
Establishes collaborative relationships with other members of the health care team for effective and efficient interdisciplinary care.
•
Collaborates with informatics team for clinical rounding findings, team strategies and goals. Position Qualifications:
Minimum Required:
•
Bachelor's degree in nursing or relevant clinical field.
•
Five years of clinical experience in the inpatient or ambulatory care setting.
•
One Epic certification within one year of hire.
Preferred:
•
Master's degree in clinical informatics.
•
Four or more years in clinical informatics related experience
•
Epic experience & certifications
•
National certification in clinical informatics.
Work Environment
• Work is performed in a combination of office, remote, and inpatient hospital settings. All UHS environments are heated/cooled and may require close contact with other employees and patients.
Age of Patients Served
• All Age Groups
HIPAA Roles‐Based Access to Patient Information
• Level 4 production access ‐ Access to all patient information for auditing and troubleshooting purposes.