Vice President, Hospital Operations
Vice President, Hospital Operations at Kaiser Permanente — Oakland, CA, US
- Company: Kaiser Permanente
- Location: Oakland, CA, US
- Posted: 2026-08-29
About this role
Job Summary:
The VP (Vice President) , Hospital Operations Strategy & Performance serves as a senior enterprise and operational leader responsible for advancing systemwide hospital performance strategy while ensuring execution at the medical center and regional level.
This role integrates:
*Enterprise strategy leadership (e.g., Hospital Operations, value-based performance, regulatory readiness), and
*Operational execution (e.g., hospital throughput, quality, workforce, and cost performance)
The leader acts as a critical connector across Hospital Operations, Health Plan, and Permanente Medical Groups, translating policy, payment models, and strategic priorities into measurable operational outcomes across hospitals.
Accountable for both:
*Designing systemwide strategies, and
*Driving operational performance through influence and (where applicable) direct hospital accountability,
this role ensures quality, affordability, access, and regulatory performance improve in a measurable, sustainable way.
Essential Responsibilities:
- Enterprise Hospital Strategy
- Define and advance the national hospital operations strategy
- Translate enterprise priorities into clear expectations for hospital performance and operations
- Align strategy across Hospital Operations, Medical Groups, and Health Plan partners
- Ensure strategy is grounded in scalability, standardization, and measurable outcomes
- Operational Alignment and Performance
- Works in partnership with hospital operations, finance, quality, and care delivery leaders to improve hospital operations performance across quality, utilization, access, and cost.
- Identifies opportunities to standardize and scale best practices that improve Hospital operations, quality metrics, and member experience.
- Supports hospitals in preparing for and responding to CMS audits, surveys, and regulatory oversight
- Establishes enterprise-level monitoring and reporting mechanisms to track hospital operational performance and readiness.
- Communication and Relationship Management
- Builds trusted relationships with senior leaders across Hospital Operations, Health Plan, Permanente Medical Groups, Finance, Quality, Compliance, and IT.
- Represents Hospital Operations in hospital-related governance forums, strategy discussions, and cross-enterprise workgroups.
- Provides executive-level communication, presentations, and analysis to support informed decision-making by senior leadership.
- Facilitates alignment and shared accountability across regions and medical centers through structured governance and influence.
- Leadership and Change Management
- Leads complex, cross-functional initiatives requiring coordination across multiple entities without direct authority.
- Acts as a change agent to support hospitals and regions
- Promotes a culture of continuous improvement, accountability, and data-driven decision-making.
- Ensures that operational, clinical, and financial perspectives are integrated into Hospital strategy and execution.
- Hospital Operations Performance
- Drive improvement in key operational domains
- Throughput and length of stay
- Capacity management and access
- Quality and patient safety
- Workforce performance and productivity
- Joint Operating Committees: structure, partnerships, best practices
- Partner with market COOs to ensure consistent execution and accountability
- Identify and address systemwide performance gaps
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